Harmony Residential Care
A compassionate digital experience and secure enquiry system for premium elderly care
View Live Project- Client
- Harmony Residential Care LLC
- Year
- 2025
- Industry
- Healthcare / Elderly Care
- Services
- UX/UI Design Strategy · React & Next.js Development · WCAG Accessibility Audit · Conversion Optimization
Families seeking elder care faced high anxiety, further amplified by a hard-to-navigate legacy website. Furthermore, the facility struggled to manage secure inquiry messages from interested families.
The STELLR IT Approach
- 01
Compassionate Web Design – Created a warm visual hierarchy using soothing, accessibility-compliant colors and readable typography.
- 02
Streamlined Inquiry Portals – Implemented a direct secure inquiry system with simple form inputs, reducing cognitive load on families.
- 03
WCAG AA Compliance – Optimized navigation, keyboard controls, and screen-reader tags to assist visitors of all ages.
- 04
High-Res Facility Galleries – Developed fast-loading image carousels that display the care home's welcoming rooms and environments.
The Impact
Before vs. After Metrics
| Metric | Before | After |
|---|---|---|
| Digital Inquiry Conversion | 1.1% | 3.4% |
| WCAG Accessibility Score | 45% | 100% (AA standard) |
| Average Form Abandonment | 74% | 18% |
Visual Highlights
Warm and inviting homepage design for Harmony Residential Care
Comprehensive services and care programs detailed overview
Secure contact portal and direct family inquiry form layout
“Moving a loved one to residential care is a deeply emotional decision. A website should offer peace of mind, immediate clarity, and easy contact.”
TSR Skin & Hair Care Brand Identity
Creating a premium packaging identity and coherent digital guidelines
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